Scam Alerts & Advisories

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Reviewed 2026-08-20

Verified consumer protection

Scam alert center

Official-source warning patterns with practical next steps. Private reports never publish here automatically.

13active alerts
ImpersonationFederal

The fake safe-account transfer

A caller posing as a bank, retailer or government investigator invents account fraud or criminal activity and directs the target to move savings for protection.

Warning signs and what to do

Warning signs

  • An unexpected crisis involving your bank account or identity
  • Instructions to keep the call secret or stay on the line
  • A request for a wire, cryptocurrency, cash, gold or gift cards

What to do

  • Do not move money or provide a verification code
  • End the contact and call the organization using a number you already trust
  • Contact the financial institution immediately if money moved and report the incident to the FTC
TechnologyFederal

Phantom-hacker tech support

A fake support representative obtains remote access, then accomplices posing as bank or government personnel claim that savings must be transferred.

Warning signs and what to do

Warning signs

  • A virus pop-up with a number to call
  • A request to install remote-access software
  • Instructions to open financial accounts while someone is connected
  • References to a government or Federal Reserve safe account

What to do

  • Do not click, call, download software or grant access
  • Disconnect the device if access was granted
  • Contact financial institutions and report the evidence to IC3
FBI Internet Crime Complaint Center (IC3)Phantom Hacker scams target senior citizens
InvestmentFederal

Relationship-based investment fraud

A person met online builds trust, then recommends a fraudulent cryptocurrency, stock, foreign-exchange or precious-metals platform.

Warning signs and what to do

Warning signs

  • The person cannot meet in person
  • Guaranteed returns or impressive profits visible only on an unfamiliar platform
  • Withdrawals require another tax, fee or deposit

What to do

  • Stop sending money and preserve the messages and profiles
  • Contact the payment provider or financial institution
  • Verify professionals through Investor.gov and report to the FTC and IC3
ImpersonationFederal and Florida

Grandchild and family-emergency couriers

A caller imitates a relative, attorney, doctor or police officer and claims an arrest, accident or medical emergency requires immediate money or a courier pickup.

Warning signs and what to do

Warning signs

  • A panicked relative calling from an unfamiliar number
  • Instructions not to contact other family members
  • Cash, wire, gift card, cryptocurrency or courier payment

What to do

  • Hang up and call the relative using a known number
  • Confirm the story with another family member
  • Do not hand cash to a courier; contact the bank and local law enforcement
Florida Office of the Attorney GeneralGrandparent Grifts resource
ImpersonationFederal

Social Security suspension threats

Fake SSA or inspector-general communications claim that a Social Security number or benefits will be suspended because of criminal activity.

Warning signs and what to do

Warning signs

  • A threat to suspend benefits within hours
  • An unexpected attachment, badge image or callback number
  • A demand for payment or sensitive personal information

What to do

  • Do not use the supplied number or open attachments
  • Verify independently through SSA.gov
  • Report the communication through the SSA OIG scam-reporting channel
Social Security Administration Office of the Inspector GeneralUnexpected SSA OIG letter, text or email? Think scam first
Health benefitsFederal

Medicare card and medical-identity fraud

Callers seek Medicare numbers or personal information, offer gifts or free services, threaten benefit cancellation or enroll beneficiaries without informed consent.

Warning signs and what to do

Warning signs

  • An uninvited Medicare sales call or home visit
  • A gift offered for a Medicare number
  • A threat that benefits or coverage will be cancelled

What to do

  • Hang up and call 1-800-MEDICARE independently
  • Review Medicare claims and question unfamiliar services
  • Report suspected fraud to Medicare or HHS OIG
Centers for Medicare & Medicaid ServicesReporting Medicare fraud and abuse
Tax and identityFederal

IRS phishing, smishing and AI voices

Criminals imitate the IRS through email, text, social media, QR codes, robocalls, spoofed caller ID and generated voices to obtain money or identity data.

Warning signs and what to do

Warning signs

  • An unexpected refund, tax debt or arrest message
  • A QR code, login link or threatening prerecorded call
  • Immediate payment by gift card or cryptocurrency

What to do

  • Do not click links, open attachments or provide information
  • Verify the issue through IRS.gov
  • Use the IRS phishing-reporting process and contact the bank if information was disclosed
Internal Revenue ServiceDirty Dozen tax scams for 2026
Text and emailFederal

Fake USPS package-tracking texts

A message claims that a delivery needs an address correction, fee or confirmation and sends the recipient to a fake payment or identity-capture page.

Warning signs and what to do

Warning signs

  • A tracking message you did not request
  • An unfamiliar link or small redelivery fee
  • A request for a card, password, PIN, birth date or Social Security number

What to do

  • Do not reply or click; track directly at USPS.com
  • Forward the text to 7726 and report it to the Postal Inspection Service
  • Notify the financial institution if information was entered
U.S. Postal Inspection ServiceSmishing: Package Tracking Text Scams
ImpersonationFlorida

Missed jury-duty arrest calls

A caller or texter claims that the resident missed jury duty and must pay immediately to prevent arrest, often using spoofed local details.

Warning signs and what to do

Warning signs

  • Threatened arrest for missed jury duty
  • Instructions to remain on the phone
  • Payment by gift card, cryptocurrency, payment app or prepaid card

What to do

  • End the call without providing information
  • Contact the applicable clerk using its official website
  • Report threats or attempted losses to local law enforcement
Florida Department of Financial ServicesReported text-message scams
Text and emailFlorida

Unpaid toll, ticket and registration texts

Fraudulent texts imitate SunPass, E-Pass, FLHSMV or a supposed DMV and threaten penalties, suspension or arrest over a fabricated balance.

Warning signs and what to do

Warning signs

  • An unsolicited payment link
  • An unfamiliar web address and immediate deadline
  • Threats of arrest, license suspension or registration suspension

What to do

  • Do not open the link or reply
  • Check the account through the official site entered manually
  • Block and report the sender
Florida Department of Financial ServicesReported text-message scams
Text and emailFlorida

Subscription and account-lock phishing

An email imitates a streaming or subscription company, claims payment failed or the account is locked, and links to a credential or card-capture page.

Warning signs and what to do

Warning signs

  • A sender domain that only resembles the company
  • Urgency, spelling errors or an unexpected attachment
  • A request to confirm a password or payment card

What to do

  • Do not use the embedded link
  • Open the official app or type the address manually
  • Change the password from a trusted device and contact the card issuer if data was entered
Florida Department of Agriculture and Consumer ServicesSubscription Scams on the Rise - Don't Take the Bait
Home and movingFlorida

Roofing, tree-service and storm-repair fraud

Unsolicited operators may demand large deposits, misrepresent licensing or insurance, perform incomplete work or expose the homeowner to construction liens.

Warning signs and what to do

Warning signs

  • Door-to-door pressure after severe weather
  • Full payment upfront, cash only or no verifiable license
  • A vague contract or pressure to sign completion paperwork early

What to do

  • Get written itemized estimates and verify the exact license through DBPR
  • Confirm insurance directly and read lien provisions
  • Withhold final payment and completion signatures until work and lien releases are satisfactory
Florida Office of the Attorney GeneralDisaster-related scams following Hurricane Milton
Home and movingFlorida

Low-quote moving broker schemes

A broker may appear to be the mover, quote an artificially low price, collect a large deposit and outsource the job before added charges or delivery problems emerge.

Warning signs and what to do

Warning signs

  • A quote without a meaningful inventory
  • A large deposit and no clear carrier identity
  • No Florida registration or a nonbinding estimate presented as final

What to do

  • Verify intrastate registration with FDACS
  • Identify whether each company is a mover or broker
  • Confirm insurance, added charges, delivery terms and claims procedures in writing
Florida Department of Agriculture and Consumer ServicesMoving Within Florida

A source-first alert center for scam patterns that matter to older adults, families and homeowners in The Villages. Each advisory is rewritten from an official government source, checked and linked directly; this is not a public accusation board.

How to read an alert

The alert center currently tracks 13 recurring federal and Florida patterns. An alert describes a method, not a verdict about a person or business. The checked date shows when we last confirmed the official source was available; it does not mean the pattern began that day or that every incident uses the same script.

Sources: [Consumer Financial Protection Bureau] [U.S. Federal Trade Commission]

Why the source link matters

Every card links to the government agency behind the warning. Use that page to confirm the details and reporting route instead of trusting a phone number, payment link or callback instruction supplied by the person contacting you. The center favors current FTC, FBI, IRS, SSA, Medicare, Postal Inspection Service and Florida agency guidance.

Sources: [U.S. Federal Trade Commission] [Consumer Financial Protection Bureau] [Consumer Financial Protection Bureau]

If you have lost money

Contact the bank, card issuer or payment service immediately and ask what can be stopped or recalled. Report the fraud to the FTC. If the concern involves suspected elder financial abuse, use the CFPB reporting guide and contact the appropriate local protective or law-enforcement agency. This site is not an emergency service and cannot recover funds for you.

Sources: [U.S. Federal Trade Commission] [Consumer Financial Protection Bureau]

Local reports belong in the private review queue

If you want the desk to review a local incident, use the private intake on the Consumer Protection Desk. Reports are not published automatically. A public item requires documented facts, a clear source, privacy review, a right-to-respond process and a correction path.

See also: Noticing the Changes.